Shipping Policy

Shipping Policy
Last Updated: June 24, 2025

At HanniGifts, we care about getting your orders to you reliably and transparently. Whether you’re gifting a cozy hoodie or treating yourself to a dog-loving tee, here’s everything you need to know about our shipping process.

Where We Ship

We currently ship to all 50 U.S. states, including:

• The contiguous United States

• Alaska and Hawaii

• P.O. Boxes and rural addresses

• APO/FPO/DPO military addresses

International shipping is not yet available, but stay tuned—we’re working on it!

Shipping Cost

One flat fee, no surprises:

• $4.99 flat-rate standard shipping per order, no matter how many items.

• Taxes and shipping are clearly shown before checkout—no hidden fees.

Delivery Timeline

We aim to process and ship your order swiftly. Here’s what you can expect:

Order Processing Time

• Orders are processed within 1–2 business days after payment confirmation.

• Business days are Monday to Friday, excluding holidays.

• Peak seasons (e.g. holidays, promotions) may slightly extend processing time.

Standard Delivery Time

• After shipping, delivery typically takes 5–7 business days.

• For remote areas (e.g., Alaska, Hawaii, APO/FPO), please allow additional time (up to 10–15 business days).

Cut-Off Time

• Orders placed before 2:00 PM CST on a business day are usually processed the same day.

• Orders placed after 2:00 PM CST or during weekends will be processed the next business day.

Example Timeline:
Order placed Monday at 10 AM → Ships by Tuesday → Arrives between the following Monday–Wednesday.

Express Shipping

We currently do not offer expedited shipping, but we’re exploring options. If you’re on a tight deadline, feel free to reach out—we’ll do our best to help.

Tracking Your Order

Once your package leaves our facility, you’ll get a tracking number via email. Use it to follow your order’s journey in real-time.

• Didn’t receive a tracking email? Check spam or promotions tabs.

• Still can’t find it? Contact us at [email protected].

Delayed or Lost Packages

We’ve got you covered:

• If your package is late or appears lost, contact us at least 3 business days after the expected delivery date.

• For damaged packages, send photos of the product and packaging within 7 days of delivery.

We’ll work with the carrier to resolve the issue and offer a refund or replacement depending on the situation.

Canceling or Modifying Orders

We allow changes or cancellations within 24 hours of purchase, as long as your item has not yet entered production.

To cancel, email [email protected] with your order number in the subject line.

If your item has already entered production (often within a few hours), cancellation may no longer be possible. We recommend reaching out as soon as possible for the best chance.

Need Help?

We’re here to assist 7 days a week.

• Email: [email protected]

• Phone: +1 (325)-721-0055

• Support Hours: Monday to Sunday, 8:00 AM – 8:00 PM CST

Fulfillment Center:
3018 Clinton St, Abilene, TX 79603, USA

We’re a real team—and we’re committed to making every delivery smooth and stress-free.